TERMS OF SERVICE FOR PRIVATE COMMISSIONS
If you have a problem with any of these statements, they may be changed if discussed with me prior to paying for your commissioned piece.
All drawings will include a subtle signature that you may not remove.
Prices are subject to change based on demand.
I have the right to reject any order that I do not feel comfortable drawing for any reason.
Currency accepted is in USD through PayPal.
Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.
Please don't send me any payment before I have agreed to give you the slot and request you to send me the payment.
PROCESS AND DELIVERY
I will notify you when I have started on your commission and therefore, lose the rights to a refund (see point 7 further below for more info on refunds)
While I'm working on your commission I will check in and make sure the piece is right to you!
The amount of reviews depends on the complexity of the work.
During the reviews, you will see work-in-progress and these screen shots will usually include a watermark and be smaller than the finished piece.
The time it takes to finish your commission varies 1 week - 3 months depending on factors such as health or the complexity of the commissioned piece.
If anything comes up that will slow the progress of the initially estimated delivery time I will let you know as soon as possible.
Once the piece is finished you will receive the full-resolution image along with a web-friendly size. Note that there is no physical product. If you'd like a print of your commission, you'd only have to pay shipping fees. Just ask!
A fee will be added if you want something changed on the finished piece - unless, of course, it's a misunderstanding on my side.
If your reference is unclear to start with changes will come at an extra charge.
REFUND / CANCELLATION POLICY
The buyer is not allowed a refund once I started working on the commission.
If for any reason I am unable to start your commission you will receive a full refund.
If you cancel your order before I started it, you can get a full refund
So... What do you get?
Drafts/mockups that you must decide which one I should continue with! (Depending on the complexity of the commission there might be fewer or more drafts)
Sketch and/or final sketches that you accept before I continue the work
Insight and involvement in color plan
Full-resolution file (approx. 350 DPI) of final drawing and a smaller version for online use. Final file formats are usually PNG.